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one.network Ideas Portal
Status 🧑‍🔬Researching
Created by Guest
Created on Feb 4, 2025

Re-activate Plan IDs

Hi,

One issue with one network is when a plan expires it cannot be reactivated. When you create an 18 month order an applicant can come back in within that 18 months. I have one at the moment an 18 month the works finished back in November 2024 however, they have come back to say need to close that road again which you can do under 18 month. I can't just reactivate the same Plan. I have to copy make sure don't accidentally send out old emails for previous closure and change the Plan ID numbers/ make sure recording the right Plan ID for invoicing etc. It just seems that it would be easier to simply reactivate a plan instead of copying. thanks

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